Privacy Policy

1. Introduction

GreenMove Pembroke Pines Towing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

2. Information We Collect

We collect several types of information to provide and improve our services. This includes personal information you provide directly to us, such as your name, phone number, email address, vehicle information, and location when you request towing or roadside assistance. We also collect payment information when you use our services, including credit card details, which are processed securely through third-party payment processors. Additionally, we may collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages you visit. This helps us understand how you use our site and improve your experience.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes dispatching tow trucks to your location, processing payments, communicating with you about your service requests, and sending you updates about your vehicle. We may also use your information to respond to your inquiries, provide customer support, and send you important notices about our services. With your consent, we may send you promotional materials about our services, special offers, and updates. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, insurance companies, and technology vendors. These third parties are required to protect your information and use it only for the purposes we specify. We may also share your information when required by law, such as in response to a court order or subpoena, or to protect our rights, property, or safety. If our business is sold or merged with another company, your information may be transferred as part of that transaction, and you will be notified of any such change.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information you use to access our services.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookies through your browser settings and choose to disable them, but this may affect the functionality of our website. We may also use third-party analytics services like Google Analytics to collect information about website traffic and user behavior.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal information, the right to restrict or object to certain processing activities, and the right to data portability. If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe in accordance with applicable law. Please note that we may need to verify your identity before processing your request.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by GreenMove Pembroke Pines Towing through our website and services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

GreenMove Pembroke Pines Towing
9050 Pines Blvd #450
Pembroke Pines, FL 33024
Phone: (954) 872-0187
Email: hello@pembrokepinestowservice.com

We will respond to your inquiry within 30 days of receipt. Your privacy is important to us, and we are committed to addressing any concerns you may have about how we handle your personal information.